The Colliers website has been completely renewed. The goal of the new site is to make finding a home, renting an apartment, and managing everyday housing matters easier, faster, and more enjoyable than ever before.

The redesign focuses on a clear user experience, a modern visual identity, and new functionalities. The website has been developed by listening closely to the needs of both housing applicants and current tenants.

The Result of Careful Development

The website renewal has been in development for a long time. The planning process included a thorough review of customer needs and service journeys. Throughout the project, we carried out service design workshops, user experience planning, and extensive background research to ensure the new website serves its users in the best possible way. Throughout the development process, one principle remained at the forefront: a seamless customer experience.

What's New for Housing Applicants?

With the new website, searching for and renting a home is easier than ever. Housing applicants will particularly benefit from enhanced property and apartment presentations, a more versatile apartment search, and a smoother online rental process. New features include:

• More visual and comprehensive property presentations

• A completely redesigned apartment search with features such as map search, AI-powered search, and property alerts

• A renewed housing application and the ability to save favourite apartments

• An enhanced online rental process and more versatile property presentation materials

Even Better Services for Tenants

We have also improved services for our current tenants. Website content and user journeys have been streamlined to make important information easier to find. In addition, English-speaking users are now better supported than before. New and improved services include:

• An easy-to-use search function for finding your property's contact information

• More prominently featured housing-related content and guidance

• Improved content discoverability and search engine visibility

• A stronger role for resident communications through newsletters and topical articles

• Chat and AI-assisted guidance for housing-related questions
  

Continuous Development

The development of the website will continue. New features will be introduced gradually, including an applicant portal planned for release later this year.

We continuously collect feedback and analyze website usage data so that we can further improve the service and provide an even better customer experience for both apartment seekers and residents.

Welcome to explore the renewed Colliers Homes website!