If you do not have a computer, please call our customer service at tel. +358 20 130 3003 and we will send you the application form, which you can then fill out and post to us. The application is valid for three months.
The application is valid for three months. You can renew the application and amend the information you have provided us with by contacting our customer service either by telephone at +358 20 130 3003 or by email at email@example.com.
As long as the property is listed on line, you can apply for it. An apartment may already have been offered to someone but you can apply for multiple apartments in multiple districts using one application.
Carefully fill out all the sections of the rental application. You can provide us with further details about your situation. In urgent matters, please contact our customer service at tel. +358 20 130 3003.
You should first submit a rental application, and once we have offered an apartment to you, you will have an opportunity to view the apartment.
We process rental applications constantly and shall contact you when we have found an apartment that matches your requirements.
Some of our apartments are state-subsidised (ARAVA) or interest-subsidised apartments. The Council of State has stipulated certain criteria pertaining to the resident selection process for these types of apartments. For example, the household’s need for housing and assets affect the selection of residents. When applying for apartments categorised as state-subsidised (arava- ja korkotukiasunnot) or interest-subsidised (arava- ja korkotukiasunnot), please fill out the sections on need for housing, assets and income.
You can calculate on line at the Kela website whether you are entitled to receive housing allowance and submit an allowance application.
If you want to share an apartment with someone, please state all the people moving in in the rental application.
Seniors housing is designed with people of old age in mind. At least one of the applicants for a seniors apartment should be over 55 years old. Ask about our vacant homes from our customer service, tel. +358 20 130 3003.
Your company may rent a privately financed rental apartment from us and sublet it to their employee. If you need temporary accommodation, please contact our customer service, tel. +358 20 130 3003.
We always require applicants to have a Finnish personal identification number. The parties to a tenancy agreement should be identifiable and verifiable using a personal identification number.
Under our letting policy, we check the credit history of all our applicants in Asiakastieto Oy database. Defaults in credit history may prevent us from letting an apartment to you but minor and extraordinary defaults may not necessarily prevent you from finding a home.
You can also sign a tenancy agreement electronically.
The deposit amount varies and is stated in the housing notice. Please note that the deposit amount may be different if you have defaults in your credit history.
We do not charge commission for a tenancy agreement.
We require taking out an extensive home insurance, which includes both home and liability insurance. You may select a home insurance from an insurance company of your choice. Home insurance is useful, for example, in the event of a fire, water damage or theft.
As a rule of thumb, pets are allowed. You can check whether this applies to your apartment by calling our customer service at +358 20 130 3003.
Generally, electricity is not included in the rent. Enter into an electricity contract with the electricity company of your choice before moving in to ensure supply at your new home from day one.
You will find information regarding the housing company internet subscription in the housing notice. For further information, please call our customer service at +358 20 130 3003.
The Tenant’s Guide is a collection of information and tips related to moving in, your home and your home building.
Contact the property maintenance company in the following issues:
The contact information of the property maintenance company is posted on the notice board.
Please contact our customer service at +358 20 130 3003 in the following matters:
Should your rent fall overdue, we will send you a reminder and charge penalty interest according to the agreement and a collection fee.
You can calculate on line at the Kela website whether you are entitled to receive housing allowance.
Under the terms of the tenancy agreement, reletting the apartment is not allowed. Airbnb or similar short-term letting is considered as reletting and therefore prohibited. Breach of this provision is a reason for the termination of the tenancy agreement.
If you want to bring in another person to live in your apartment, you may establish a sub-tenancy agreement with the person. A tenant is allowed to sub-let up to a half of the apartment to another person, provided that the sub-tenancy does not constitute considerable harm or disturbance to the landlord. Sub-tenants are not allowed in one-room apartments.
The principal tenant remains responsible for the apartment. When the principal tenancy ends, so does the sub-tenancy.
The tenant may, only with the permission of the landlord, assign the control over the entire apartment to another person temporarily for up to two years if the tenant resides in another locality due to work, study, illness or other corresponding reason. The principal tenant remains responsible for the apartment.
The tenant must notify the landlord of the temporary assignment in writing at latest one month prior to the temporary assignment of the apartment.
If you need more home keys, please contact our customer service, tel. +358 20 130 3003.
The emergency plan of your housing company is posted on the notice board in the stairwell.
How to ensure fire safety
You can enquire about reserving a parking slot at our customer service, tel. +358 20 130 3003. Guest parking slots are designated only for the residents’ guests.
Do not park on the emergency driveway of the property. The emergency driveway is marked in the yard with signboards.
The period from 10 p.m. to 7 a.m. is night time. If you plan to throw a party or renovate and think that it may get loud, please notify your neighbours of the disturbance well in advance. Nevertheless, make sure to not cause unreasonable disturbance.
If loud noise can be heard in your apartment at inappropriate times, follow these instructions:
Sometimes life presents you with a situation in which you wish to switch to another rental apartment.
In order to do so, please submit an apartment application. Select the section “Asunnon vaihto” and enter your preferences regarding the apartment and district. You can also include districts or neighbourhoods where there currently are no vacant apartments. You may state your reason for switching apartments in the field “Lisätiedot”. We will try to fulfil your wish as soon as possible. Your housing application is valid for three months. You can extend your application period by calling our customer service at tel. +358 20 130 3003.
Should an apartment that meets your preferences come available, our letting negotiator will be in touch with you. The exchange requires that you have no outstanding rent liabilities and that we have not received any complaints about you during your tenancy.
If a new apartment is found with your current lessor, your current tenancy agreement can be ended at the start date of the new agreement. By doing so, you will avoid having to pay two rents simultaneously. We shall ensure that your current tenancy agreement is terminated when you enter into the new agreement.
In order to receive your post at your new address, submit a change of address notification at the post office. In order to have your name on your apartment door and to receive an extract of the register of occupants, notify the property maintenance company. The contact information of the property maintenance company is posted on the notice board.
The notice period for the termination of the tenancy agreement is stated on your tenancy agreement.
You should always terminate your tenancy agreement in writing. When a tenant terminates a tenancy agreement, the notice period is always one full calendar month. The notice period is calculated from the last day of the calendar month during which we receive the notice. For example, if you give notice to terminate your tenancy agreement on 16 April, the first possible termination date of the tenancy agreement is 31 May.
If two people signed the tenancy agreement, both people must also confirm the termination. If only one tenant is terminating the tenancy agreement while the other tenant wishes to stay in the apartment, the tenant staying must confirm the termination in order to accept full responsibility for the tenancy agreement and the obligations it entails.
Once we have received and processed the notice to terminate your tenancy agreement, we will always send written confirmation and instructions for moving out by email or post.
We will return the deposit within approximately two weeks.