By using the website you agree to comply with these terms of use. Website services may also be accompanied by separate, service-specific terms of use. In this case, the general website terms of use shall apply secondarily.

1. Copyright, trademarks and other intellectual property rights

The contents of this website are owned by Colliers International Finland Group Oy (hereinafter referred to as Colliers International Finland). Use of the webpages and the information contained therein is permitted for personal, non-commercial purposes. Otherwise, any reproduction, transfer, distribution or storage of the contents or any part of the webpages in any form is prohibited without the prior written consent of Colliers International Finland.

The use of press releases and other documents intended for public communication in the context of good practice is permissible when the source of information is acknowledged.

2. Right to make changes

Colliers International Finland has the right to change the terms, content and services of the webpages without prior notice.

3. Responsibilities

Colliers International Finland strives to ensure the correctness and timeliness of the information on its website, but the uninterrupted and error-free functioning of the webpages cannot be guaranteed. Ovenia shall not be held responsible for any direct or indirect damage caused by the availability or inaccuracy of the webpages or services.

4. Cookie policy

The website uses cookies to implement and develop the services of Colliers International Finland, improve the site’s user experience and target marketing.

A cookie is a text file sent to and stored on your computer. Cookies do not damage users’ computers or files. Cookies are used to collect data such as downloaded webpages, browser type, operating system, date and time.

You may choose to disable cookies in your browser settings. If the function is switched off, this may result in some services slowing down or access to certain webpages being completely blocked.

The Colliers International Finland website uses an analytics tool. Google Analytics uses cookies to provide statistics on the use of the webpages and to analyse the use of the site. Cookies collect anonymous data about website traffic. Such data cannot be linked to a single person.

Colliers International Finland also uses data collected on the use of the website, so-called commercial cookies, to produce advertising targeted to a specific browser. The data are used to create target group segments based on which websites certain browsers have visited during a specific time frame. Based on the target group segments, the user is targeted with advertising likely to be of interest to him/her. Thus, Colliers International Finland can display timely and useful advertising messages to the user.

Advertisers and ad networks target advertising based on the behavioural data collected from Colliers Internationals Finland’s webpages. You can block targeted advertising in its entirety or per company through the YourOnlineChoices website.

5. Processing of personal data

Some parts of the website may ask you to provide personal data, for example, in connection with a contact request or newsletter subscription. Colliers International Finland processes personal data carefully in accordance with legislation and ensures the protection of privacy in the processing of personal data. The data collected may be stored in the personal data files of Colliers International Finland, in which case the data are used for the purposes defined in the privacy statements.

Data subjects can check their personal data by contacting Colliers International Finland. Colliers International Finland will rectify or erase incomplete, incorrect or outdated personal data on request.

Consent to the processing of personal data may be withdrawn at any time by notifying Colliers International Finland. The processing of personal data may be necessary to provide services. In such cases, withdrawal of consent may result in a failure to provide services.

For further information, please contact Colliers International Finland using the website contact form.

6. Links and social plug-ins

The website may include links to third-party websites and so-called social plug-ins (e.g. Facebook extensions). Third party-hosted plug-ins provided on the Colliers International Finland websites are downloaded from their respective servers, in which case a third party may set their own cookies. Any third-party services offered by the Colliers International Finland websites and services or third-party applications are subject to the respective third party’s terms and conditions.

7. Applicable law

These terms shall be governed by Finnish law, excluding any conflict of laws provisions. Any disputes shall be dealt with in the Helsinki District Court.

Colliers International Finland Group Oy, 2 May 2018

Privacy statement of Colliers International Finland Group’s customer, prospect, partner and marketing data file

17 May 2018

1. Controller

Colliers International Finland Group Oy (business ID 2396296-6)
Ratamestarinkatu 7 B
00520 Helsinki, Finland

2. Contact details for data file issues

Hille Amnell
Tel. +358 20 130 2545

3. Name of data file

Customer, prospect, partner and marketing data file

4. Purpose of and basis for processing personal data

The processing of personal data is based on the legitimate interest of Colliers International Finland Group Oy and companies in the same group (hereinafter referred to as CIF) (including direct marketing) and the statutory obligation to identify the customer.

The purpose of the processing of personal data is:

  • Managing, maintaining, developing, analysing and keeping statistics on relationships with business customers and partners
  • Customer communications
  • Organising sales and marketing events
  • Implementing opinion polls and marketing studies
  • Direct marketing and targeting of online advertising
  • Planning and developing business and services
  • Identifying customer’s users and access management

5. Data content of data file and groups of data subjects

The data file contains the following personal data about the decision-makers and contact persons of customer or partner companies and organisations (including newsletter subscribers, those who have submitted a request for a quote, those who have submitted a contact request, event participants):

  • Name
  • Contact details: postal address, email address, telephone number
  • Company or organisation and position
  • Where appropriate, identification data (passport or driving licence no. in agreements, customer identification)
  • Direct marketing authorisations and prohibitions
  • Electronic service usernames and passwords
  • Any other information necessary for the purposes of the data file
  • Dietary information (events)
  • Customer history (e.g. participation information in events)
  • Customer/user and customer experience survey response data
  • Call recordings
  • Any other information necessary for the purposes of the data file.

The data file contains the following data about the decision-makers and contact persons of potential customer companies and organisations:

  • Name, title, company, postal address, email address, telephone number
  • Information on the role and status of the data subject in business or public duties
  • Direct marketing authorisations and prohibitions

6. Data sources

The data stored in the data file are regularly collected from the data subject via phone, in meetings or in other similar ways. The data file is aggregated upon conclusion of the customer or cooperation agreement with CIF and during the contractual relationship from the data provided by the customer and otherwise obtained during the relationship. Personal data may also be collected and updated from public and private registers.

7. Disclosures and transfers of data and data transfer outside the EU or the EEA

In principle, personal data will not be transferred outside the EU or the EEA.

CIF uses services from external service providers such as for maintaining newsletter address list, customer and partner data, and in the processing of data of event participants. In accordance with the data protection agreement, each service provider processes personal data only to the extent necessary to provide the service.

Companies in the CIF Group (Colliers International Finland Oy, Colliers Isännöinti Oy, Realprojekti Oy) process personal data from the data file of their respective customers, partners and prospects.

8. Protection principles and storage periods of data file

The data are stored in CIF’s information systems, which use both technical and programmatic means to ensure data security and to monitor data use. Access to data in the data file is limited to designated persons to the extent required by their duties. CIF ensures the realisation of data protection through data processing contracts with its subcontractors that process personal data. All persons using data in the data file are bound by an obligation of secrecy.

Personal data are stored for as long as is necessary for the purposes of the data. In principle, customer data are stored for two years after the end of the customer and/or contractual relationship or the last interaction (request for quote, order or meeting) (except where legislation requires a longer period of data retention).

Personal data collected on decision-makers and contact persons of potential customer companies and organisations are permanently stored within the limits of the law. CIF assesses the need for data storage on a regular basis, in addition to which CIF provides for reasonable measures to ensure that incompatible, outdated or incorrect personal data in relation to the purpose of processing are not stored on data subjects in the data file.

9. Data subject’s rights and requests

Right of access and right to rectification.

The data subject or the user have the right to check the data stored in the data file concerning him/herself and the right to request rectification and deletion of incorrect data.

Other rights

The data subject has the right to object to the controller processing data concerning him/her for purposes of direct advertising and market and opinion surveys.

In accordance with the General Data Protection Regulation, the data subject has the right to object to or to request restriction of processing of his/her data and to lodge a complaint with the Data Protection Ombudsman about the processing of personal data.

Requests concerning the rights of the data subject must be submitted in writing to the contact person provided in section 2.